All our machines come with a lifetime technical support warranty & manufacturer warranty.

• Warranty varies manufacturer to manufacturer.  Please get in touch to discuss any queries.
• Technical support – Feel free to send any questions to us at Pinball Heaven Support and we will do our best to help you. We can normally diagnose most problems via email/skype/phone/FaceTime.
• Board faults – in the event of PCB problems, the board (we will tell you which one) must be returned to us for repair, in this case we will replace the board or repair it.
• Playfield defects – Playfields issues will be subject to manufacturer warranty and our warranty is no greater than what the manufacturer intends to do to rectify playfield problems, which is basically nothing.

Stern pinball software upgrades – if you check Stern pinball’s website and if you find your machine has the wrong software, you can easily update it yourself.

Jersey Jack Pinball software can be found at www.JerseyJackPinball.com